Salesforce Community Cloud Implementation
Salesforce Community Cloud lets you directly connect with customers, increase partner success, and drive employee productivity like never before.
Salesforce Community Cloud is powered by advanced online community software that connects employees, partners, and customers into a seamless, productive ecosystem, which works to better your business.
Features of Community Cloud
- Integrate data from any source
Pull in data from Salesforce, third-party, or legacy sources. Easily link it to Community Cloud functions like leads, opportunities, cases, campaigns, and custom objects. - Build personalised experiencesTailor experiences for each user type using CRM data to define audiences and target users with personalised content.
- Design for every device
All Lightning Communities are 100% mobile optimised and fully responsive for an easy-to-use interface wherever you go.
- Increase onsite engagement Recognise your most active members with custom profile badges. Enable members to endorse each other for specific skills and expertise
- Track and optimise your site
Measure, analyse, and optimise your experience with customisable Lightning dashboards in the Community Workspace. - Keep answers organised and accessible
Access all information with autogenerated topic pages. Collect discussions, files, groups, and experts into a single page.